“TBH, the package was soaked when I retrieved it from the delivery driver. Also, I was told it was arriving on December 3rd, then the 4th, 5th, and it eventually came on the 7th. Tried to install it on the 8th, but there were no brackets fir the front part of the install.”
Hello Kelly,
Thank you for taking the time to share your review. Please be aware that the handling of packages by shipping companies is beyond our control. However, we would like to draw your attention to the benefits of our Extend Shipping Protection Plan. In instances where items arrive damaged or incomplete, this insurance ensures that everything is taken care of promptly and efficiently.
We're delighted to note that your item arrived in good condition, and it appears that the use of this protection feature was not necessary in your case. Nonetheless, we appreciate your understanding of the circumstances.
