“I recently purchased a refurbished Apple MacBook Pro from Techtrade and overall, I had a positive experience. The laptop itself, a 13" model with an Intel Core i5 processor, 16GB of RAM, and a 512GB SSD, met my expectations in terms of performance and specifications.
However, upon receiving the laptop, I encountered an issue where it was not properly reset. This caused some inconvenience as I had to return it. Fortunately, the customer service at Techtrade was extremely helpful and understanding. They immediately addressed my concerns and provided guidance on how to return the laptop and made full refund.
I appreciate their prompt response and dedication to resolving my issue. Their excellent customer service made the return and replacement process smooth and hassle-free. Despite the initial setback, I am satisfied with my overall experience with Techtrade and would consider purchasing from them again in the future”
