Fresh Hatch Green Chile 25lbs / Medium Reviews

4.6 Rating 342 Reviews

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

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Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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“We pre-ordered 25 lbs. of Joe Parkers this year and organized our schedule in August to make certain we could be ready to receive them on a Thursday and roast them that same weekend. When friends received notification on 8/18/20 that their chiles were being shipped and we did not receive notification, I called Hatch Chile on Wednesday morning (8/19) to confirm whether our chiles would be shipped that week. I was told that our friends were receiving the milder 1904 chiles, and that Joe Parkers would not be harvested until the following week or later. To our surprise, we received an email that same evening that our order had been shipped and would be arriving on Friday (not the normal ship Tuesday—arrive Thursday that was described online, and as we have previously experienced. When our 25 lbs. of chiles arrived, they were not Joe Parkers. We have ordered Joe Parkers before, both at the beginning and late in the harvest window, and the chiles we received in this order had nothing in common with the size, texture and taste of a Joe Parker. They were 1904s identical to those that friends received that week. I emailed Hatch Chile with a photo of the chiles and stated they had noting in common with the size, taste nor texture of Joe Parkers. I received an email response from Emmett who doubled down and stated that our chiles were indeed Joe Parkers, and that “These Joe Parker's were shipped from a earlier crop… [and] this crop yielded a few larger chile.” ALL the chiles were 10-14”; none were the 5-8” that is typical of Joe Parkers. They did not have the size, texture nor taste of a Joe Parker, and they were not harvested when the Joe Parkers were to be harvested; they had the size, texture and taste of 1904’s, and were harvested the week that 1904s were being harvested. Conclusion: The chiles were 1904s. We know times are challenging for everyone now, and especially for small family farms. Nonetheless, this is disappointing. I am sad to report that since we cannot trust you to deliver as promised, we will not be ordering from you again.”

Helpful Report

Posted 4 years ago

“Chilies arrived promptly after receiving email that they had been sent. All chilies arrived in good condition. We have roasted and peeled them and froze them to enjoy all year.”

Helpful Report

Posted 4 years ago

Hi William, I'm a bit confused here. It sounds like we did great job but you gave us a 1 star? Thanks, The Hatch Chile Store

Posted 4 years ago

“The chilies came in the worst heat out here in California, I was worried. They arrived in great condition and I had them on the roaster the next day. This years crop of the Joe Parkers are great. See you next year”

Helpful Report

Posted 4 years ago

“Top notch service from placing the order right through to the high quality product in the box. Our 25 pound box of Joe Parker arrived in great condition and our home was filled with that wonderful aroma. We immediately roasted some and the flavor is excellent. Roasted the whole batch the next day. We’re so happy to have our New Mexico green chile! Highly recommend!”

Helpful Report

Posted 4 years ago

“Peppers arrived and were roasted the next day, great service and quality! I have already reordered as I know these won't last long.”