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**PRE-ORDER** Medium-Hot Fresh Hatch Green Chile - (Big Jim) Reviews

4.8 Rating 59 Reviews
Read The Hatch Chile Store Reviews

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

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Phone:

575-635-4680

Email:

support@hatch-green-chile.com

Was fresh when delivered and roasted beautifully. Flavor was great!
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Posted 4 years ago
My order arrived and the chiles were beautiful. I roasted and peeled them the next day. My only disappointment was that the medium-hot was milder than previous years; hardly any heat. Maybe I got them too early in the harvest season, but I might have to order the hot ones to satisfy my heat craving
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Posted 4 years ago
Great peppers well shipped
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Posted 4 years ago
Was a bit disappointed when shipment arrived and contained several spoiled peppers along with a number of spongy peppers. (Just not garden fresh as expected). I also ordered 2 additional boxes of the hot peppers for my out of state children. One box arrived in perfect condition, the other was shipped to a wrong address and has not yet been received. The store offered me a 10% discount on my "next purchase" for my spoilage. I would rather have had a cash credit or replacement of spoiled product, as I already had purchased 2 more shipments! As a suggestion, I would like to recommend that you include a gift section on your online..which asks for email address for the gift recipient, for order tracking.
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Posted 4 years ago
Hi Michael, Taylor Mitchell, VP of Operations here. I took a look into your issue and I wanted to personally apologize. Company policy was not followed in your case and I have had a talking to with the employee who emailed you. You should have been offered a pro-rata refund as you lost about 20% of your box. If you would like I can process that refund. I can also allow an exception and set up a free 5lb shipment of Fresh Hatch Green Chile. Please reply to this email and let me know which option you would prefer. Once again, I am so sorry. I will do my best to make sure issues like this do not happen again. Best Wishes, Taylor
Posted 4 years ago
Chiles arrived in perfect shape. Gave some to a local restaurant owner who used them at a wine dinner. He prepared puff pastry filled with brie with a side of pureed peaches and Hatch chile sauce. Yum and it was a hit. The best and I am telling my friends about the Hatch Chile Store.
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Posted 4 years ago
The Hatch Green Chile Store is the best place on the planet to get your green chile fix if you don't live in New Mexico anymore. I order my Big Jim's every year and have been extremely with the product and the service from the staff at Hatch...
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Posted 4 years ago
Great peppers! I will definitely be ordering again. I roasted all the peppers to use in my homemade green chili and it turned out great. I did order the medium-hot and I had to use poblano peppers to tame it back a bit for my husband.
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Posted 4 years ago
The order got hear fresh.
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Posted 4 years ago