PRE-ORDER Medium-Hot Fresh Hatch Green Chile - (Big Jim) Reviews

4.8 Rating 59 Reviews

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

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Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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“1st Timer ordering your product, so was starting slow, but the Big Jim's where in fact Big Jim's, defiantly leaning towards medium than hot so my 2nd round will be Hot. Overall the selection and process was smooth and easy. All and all, WINNER! Thanks so much!”

Helpful Report

Posted 4 years ago

“The box arrived via fedex. It was fun to see the peppers, I’m sure they MSU have been fine when picked. But several peppers had slices cut in, others had bad spots that started to soften and rot. I tossed a few and cut the bad spots off and within hours of their arrival I roasted the entire shipment. Skinned and seeded, and now in the freezer. Home processed this way, they should be fine. I’ve used them in several dishes. Flavor is just exactly as it should be. The flavor is excellent and even with the minor loss, I’d buy again as I cannot find anything close in my area. Just be ready to roast and process on the day they arrive, as the shipping doesn’t use refrigeration.”

Helpful Report

Posted 4 years ago

Hi Kimberly, I'm sorry that you had a bad experience here! It doesn't look like you ever reached out to our customer service team about the issue. I pulled up your order and saw that you did order one of our 5lb boxes that came with free shipping. We guarantee all orders for 5lb boxes. About how many pounds of chile did you lose to spoilage? Please send us photos of the spoiled chile that you received. As soon as we get those photos we will schedule a reshipment! In the future, please reach out to our customer service team if there is an issue with your order. If we don't know about the issue, we never have a chance to correct it. Thanks, The Hatch Chile Store

Posted 4 years ago

“Best chile ! Best service. Order with guaranteed quality. They deliver. Will order every year”

Helpful Report

Posted 4 years ago

**PRE-ORDER** Medium-Hot Fresh Hatch Green Chile - (Big Jim) Reviews

PRE-ORDER Medium-Hot Fresh Hatch Green Chile - (Big Jim) Reviews