Medium-Hot Fresh Hatch Green Chile - (Big Jim) 10lbs Reviews

4.7 Rating 204 Reviews

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

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Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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“We have been getting this chile for the past three years. The box arrives in good shape and the chile smells wonderful inside. We usually lose 4-5 pods but we have have plenty to put up for the rest of the year. Roasting and peeling makes everything in the house smell wonderful!”

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Posted 8 years ago

“The order was messed up before shipping, I almost got a free 10lb box via ground, but was honest and got it straightened out with a 3 day order. Got 61 peppers and 4 bad ones. They were bigger than last year's order, so I got less in number but many larger ones. All are now roasted and ready for consumption! Thanks!”

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Posted 8 years ago

“We are wondering why this year's batch of chili peppers are such a light green color. Is this due to any sort of water/weather or other phenomenon? Just wondering. They taste as good as they normally do. Thank you! allparz@cox.net”

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Posted 8 years ago

“I was so excited for my Hatch Green Chile this year! i ordered them last year and was very satisfied with the quality despite being a little pricey. That's to be expected though when you have to ship them to New York. I used to live in West Texas and have grown up with fresh Hatch Green Chile being available at every grocery store, but here there are hard to come by. I ordered 10 pounds and received them one day later than promised. There were a few that turned red, which I don't mind at all, but about 10 percent of the chiles had started to spoil and decay in the box. I was really disappointed to lose so many right off the bat. They also didn't roast very well. I was able to salvage most, but the flesh of the peppers seemed much thinner than normal which made them hard to keep as full chiles since I prefer to make chile rellenos with them. It makes me sad to have to write such a poor review.”

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Posted 8 years ago

Dear Gabe, I took a look at your order and it appears your order did arrive on time. You selected 3-Day shipping at checkout and your order was shipped Tuesday and delivered Friday. We strongly recommend 2-Day shipping on all orders for perishable shipping which would have prevented a great deal of the spoilage. In transit, chile begins to dry and dehydrate, thinning the meat. This explains why there was spoilage. We can re-ship a 5lb box to replace what you lost but strongly recommend that you use 2-Day shipping in the future. Best, Preston

Posted 8 years ago

“The chilies I received were not of the same quality as the the ones I received last season. This box (10lb) were easily 50% soft and wrinkling. Last season's were all so crisp and vibrant. It was a disappointment. I had to get them roasted immediately before they wilted any further.”

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Posted 8 years ago

Hi Nancy, last year you opted for the recommended 2-Day Air shipping. This year, you selected 3-Day Air resulting in a significant cost savings. This is why the chile did not arrive in quite as fresh of shape. Let us know if you'd like us to re-ship.

Posted 8 years ago

Hi Nancy, this is Michael. I spoke on the phone earlier today. Would you be willing to adjust this review to reflect your experience with us and our company? We look forward to serving you in the future! Thank you for taking the time to call and speak with us!

Posted 8 years ago

“Unfortunately this seasons green chile did not have any flavor at all. The chiles are very light in color and did not have the classic amazing smell of fall in New Mexico when roasting. I lived in NM for 45 years so I am very familiar with Hatch green chile. Living in Tennessee now I have to get chile shipped and unfortunately this batch was disappointing.”

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Posted 8 years ago

“The best tasting chiles in the world. So happy to have them”

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Posted 8 years ago

“My chiles arrived in great condition. I actually saw our grocery store carried them this year but they were nowhere near as beautiful as the chiles in my boxes. We roasted them, packed some up to freeze and made the best chile verde ever! Medium-Hot was a good starter for us but next year I think I will up the heat a little! We like it spicy!”

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Posted 8 years ago