Cooked Lobster, Medium (WHOLE 400-600g live weight) Reviews

4.4 Rating 139 Reviews

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Product Page

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

Visit Product Page

“It’s fresh and good”

Helpful Report

Posted 3 years ago

“It’s fresh and good”

Helpful Report

Posted 3 years ago

Author didn't leave any comments.

Helpful Report

Posted 3 years ago

Dear Christine, Thank you for your feedback. At Wright Brothers, we pride ourselves on providing the best seafood and experiences. Therefore, it goes without saying we’re very disappointed to hear that lobster did not live up to expectations. However, we really appreciate all comments as it helps us to identify where we can improve. We sincerely apologise for any inconvenience caused. In the meantime, we will be in touch directly soon to discuss this further. Kind regards, Wright Brothers Team

Posted 3 years ago

“Best lobster ever : meaty, tasty & mouth watering.”

Helpful Report

Posted 3 years ago

“Fresh and tasty”

Helpful Report

Posted 3 years ago

Author didn't leave any comments.

Helpful Report

Posted 3 years ago

“Arrived in damaged box. One of the lobsters had lost its air seal and was no longer vacuum packed. The dry ice had depleted long before arrival and the temperature of the box – and the salmon and the lobster – was 24 degrees. We took the risk and prepared the lobsters and ate the salmon anyway and we were thankfully OK. From WB would have expected more and previous deliveries had been perfect due to them being shipped from the shop in London rather than from outside of town. From tracking, our order had spent the better part of 12 hours in a hot, un-temperature-controlled van.”

Helpful Report

Posted 3 years ago

Dear Paul, Thank you for your feedback. We are very sorry to hear that one of the lobsters had lost its air seal and was no longer vacuum packed. We aim to provide the best service and experience to all our customers, and sincerely apologise that this did not occur on this occasion. However, we completely understand your disappointment and have passed your feedback on to our team who are already looking into where and how we can improve our service. We will be in touch shortly to discuss this further. Kind regards, Marika

Posted 3 years ago

“Nice taste, but on the small side”

Helpful Report

Posted 3 years ago