Fruits de Mer - Shellfish Platter Box Reviews

4.8 Rating 167 Reviews

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

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Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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“Excellent Quality. Exceeded expectations. Lots of food for the price. Had it as a Christmas treat but I was pleasantly surprised by the value for money and the customer service / delivery. I will be a returning customer. Thanks”

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Posted 4 years ago

“I love Wright Brothers and have eaten in their restaurants enough times to be a fan. That said, I do hope their home delivery service improves to a level that compliments their restaurant business because right now that is not the case, at least based upon my experience. First delivery was spoiled with broken wet box on delivery thus rejected. Customer service was excellent and problem dealt with effectively and quickly. However, on second attempt 1 x kg mussels were missing and the one that arrived was not fresh, smelling terribly and therefore binned immediately. A subsequent email from Wright brothers confirmed they were aware of issues with their mussels supply and a discount voucher was offered. Happy not to have tried the mussels which did arrive, for obvious reasons. Quality and taste of what was received eg crab, lobster, oysters, salmon etc was very good. RD”

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Posted 4 years ago

“We ordered this platter to brighten up part of our very reduced Christmas plans and it certainly did that. Lots of beautiful seafood, so well presented and absolutely delicious. Thank you Wright Brothers for putting a spark back in our Christmas.”

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Posted 4 years ago

“Very nice seafood, fresh and well packed to keep the temperature. Delivery on time”

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Posted 4 years ago

“Good selection ,very fresh, well organised well done.”

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Posted 4 years ago

“Lobster wasn't good at al ,the oysters very poor quality, the massels box is half the size shown in the video, the crevets are the best in the box ,the crab meat we didn't touch.”

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Posted 4 years ago

Hi Mouin, Thank you for your message. We are very sorry that you didn't have a good experience with your recent delivery. We appreciate all feedback from our customers as it's the best way to know how we can improve our services. Your feedback has been passed on to our team who will look into this issue. I will be in touch directly to follow up on this. Kind regards, Michelle

Posted 4 years ago

“Ordered for my dad’s 78th birthday- apparently it arrived beautifully presented, but the mussels and oysters were frozen with the ice packs so had to be thrown away after opening when defrosted! The delivery didn’t arrive until late afternoon by which point the box disintegrated as the ice melted. Nice idea but wouldn’t reorder. Problem possibly with courier process rather than quality of ingredients!”

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Posted 4 years ago

Thank you for your message. We really appreciate all feedback from our customers as it's the best way for us to improve our services. We always aim to deliver great experiences, so we are very sorry to hear that this didn’t happen on this occasion. We have passed on your feedback to our team to ensure this doesn’t happen in future. I will be in touch with you directly to follow up on this. Kind regards, Michelle

Posted 4 years ago