Fresh Live Mussels 1kg Reviews

4.4 Rating 277 Reviews

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

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Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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“These mussels were really disappointing - they were exceptionally small, gritty despite washing a number of times and the flavour was not particularly pleasant. Will not be ordering any more of these and you probably shouldn’t either!”

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Posted 4 years ago

Dear Customer, Thank you for your feedback. We are disappointed to hear that the mussels were not up to our usual standards. Recent bad weather conditions may have resulted in this product being more gritty than usual and are very sorry that you didn’t have the best experience with them. Rest assure that your feedback has been passed on to our team. In the meantime, we will be in touch shortly to discuss this further. Kind regards, Marika

Posted 4 years ago

“Date on mussels was 10.02.2021 we didn’t risk them”

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Posted 4 years ago

Hi Neil, Thank you for bringing this to our attention. We have spoken to our team with regards to this and they have informed us that the date on the packaging was the packing date and not the used by date of the mussels. We can assure you that we only source the freshest products possible to be delivered. Our sincere apologies for the confusion, we will be in touch shortly to discuss this further. Kind regards, Michelle

Posted 4 years ago

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Posted 4 years ago

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Posted 4 years ago

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Posted 4 years ago

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Posted 4 years ago

“Not great. Very gritty and not many big juicy ones in the packs. Previous mussels from WB were big and juicy with no grit. But if a disappointment this tine”

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Posted 4 years ago

Hi Gavin, Thank you for your feedback. We are very sorry that the mussels were not up to our usual standards. Your feedback has been passed on to our team and we will be in touch shortly to discuss this further. Kind regards, Michelle

Posted 4 years ago

“The mussels were OK but really quite small - you also you advertise as Cornish Mussels whereas in fact they came from Teignmouth in Devon!”

Helpful Report

Posted 4 years ago

Hi Simon, Thank you for your feedback. We are sorry to hear that you didn't have the best experience with the mussels. Due to last minute farming shortages, our team had to replace them with a different UK source. This is included as a disclaimer on our product page in the event an issue with supply may occur, however, we apologise for the confusion and for not notifying you directly. Rest assure that your feedback on the mussels have been passed on to our team. In the meantime, we will be in touch shortly to discuss this further. Kind regards, Michelle

Posted 4 years ago