Fresh Cockles Reviews

1 Rating 2 Reviews

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

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Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Helpful Report

Posted 2 years ago

Hi There, Thanks for taking the time to review this product. I'm very sorry that the quality did not meet our usual high standards and we are looking into what might have gone wrong. These cockles usually arrive in perfect condition. I understand our customer service team has already been in contact to resolve this issue but please accept our apologies and do not hesitate to contact us in the future if there is ever anything wrong with your delivery. Best wishes, Team Wright Brothers

Posted 2 years ago

“Didn't smell right - very sandy as well. Bought accidentally as I had actually wanted clams!”

Helpful Report

Posted 2 years ago

Hi There, Thanks for your feedback. We have recently experienced some quality issues with a particular batch of Cockles and are looking into what might have gone wrong. I'm very sorry that your order was affected and the standard of this product was not what you should expect. I understand one of our customer service representatives has been in touch separately to rectify the situation. If you ever have any problems (or questions) regarding your delivery please do not hesitate to get in touch. Best wishes, The Wright Brothers

Posted 2 years ago