BLUE MAGIC MIRROR GOLD Reviews

4.8 Rating 162 Reviews

About THEMAGIC5:

---OUR STORY---

TheMagic5 is a tribe of individuals sharing the love for a superior sports experience.

Whether TheMagic5 goggles will help you focus on your technique, or simply help enjoy the tranquility swimming can bring, you do deserve it – at least if you ask us.
TheMagic5 challenges the status quo, by custom fitting your swimming goggles to fit you and you only. Pushing technological boundaries, rethinking design and production process, we can create a unique pair of goggles for every single consumer. Most importantly of all, to ensure the best swimming experience for you!

---OUR MISSION---
You shouldn't feel you are wearing goggles.

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Phone:

(980) 247-4838

Location:

6123 Providen Glen Road
Charlotte
28270

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“There were issues with my delivery due to my local postal service. Support was throughout friendly and caring. And most importantly the googles are simply AMAZING!”

Helpful Report

Posted 5 years ago

“Having custom fit goggles has been great. It is worth the wait. When I had a problem with the nose piece, they were great about dealing with the problem and replaced the goggles. Great customer service.”

Helpful Report

Posted 5 years ago

Marty Holliday

Verified Reviewer

“My overall experience is/was just okay. Magic5 couldn't ship my goggles in a timely manner and I was extremely disappointed. I wanted to use them in my last race of the season, but I didn't receive my goggles in a timely manner. When I received them, I didn't like the nose piece and there was no extra nose pieces like their product description indicates. Weeks after my request for more nose pieces, I was advised that the nose pieces were hidden in the case - on the bottom. It would be prudent if they let their customers know this before they become upset as well. Just this week (it's now been 3-4 weeks since I requested the nose pieces) I received the extra nose pieces (with no note, mind you). They also gave me a 20% discount code on future orders and a $10 refund because they couldn't ship in a timely manner. They have tried to make things right but I'm disappointed in the overall experience. Based on my experience I would not recommend them to my fellow triathletes and swimmers. However, I will probably order another pair in the future with that 20% off coupon to give them another shot. I've only used the goggles once (yesterday) and they performed well. It's too early to tell if they're a good investment - after all they are the most expensive goggles on the market. They tried to make things right with me, but they just don't respond quickly enough for my taste. Hopefully when/if they ever "get up to speed" their customer service will improve. But for now, I would give their customer service a 2 out of 5 due to slow response time. Again, they made an effort but they just don't respond to problems quickly enough for my taste.”

3 Helpful Report

Posted 5 years ago

“I have a hard time with goggles that do not leak. These goggles are great and do NOT leak! Love it!”

Helpful Report

Posted 5 years ago

Dianna Short

Verified Reviewer

“I LOVE my Magic 5 goggles! I needed a new pair for some open water swimming in Croatia and the guys worked to make sure I got them in time before I left for my trip. Forever grateful and I would highly recommend these goggles for any type of swimming.”

Helpful Report

Posted 5 years ago

“The goggles look is so streamlined, yet it provides clear visibility. It doesn't seem to fog up like my other goggles. Totally looks cool. I can do flip turns and dive in and it remains in place. I had trouble with my first pair. Customer service was excellent. They kept me updated and replaced my goggles very quickly. I'm only a recreational swimmer. If you swim at all get the Magi5 goggles and be amazed.”

Helpful Report

Posted 5 years ago

Marie-Josee Dâ€™Amours

Verified Reviewer

“They are the best goggles I have used so far.”

Helpful Report

Posted 5 years ago

“The customer support is very proactive and responsive.”

Helpful Report

Posted 5 years ago