“Actual skirt Lovely - medium was a little big for me even though that’s my normal size. Also very long, had to tie up at a music event. BUT I ordered months ago hoping to wear it to an event… and I haven’t even received the shirt I ordered yet. So I advise order and forget about it. It will be a looooooong time before it makes it to you. Communication around shipping wasn’t stellar either.”
Hi beauty,
Thank you for taking the time to share your feedback. We are delighted to hear that you found the skirt lovely, but we are sorry to hear about the sizing and length issues, as well as the delay in receiving your shirt.
It's important to us that our clothing not only looks beautiful but also fits perfectly. We appreciate your input on the sizing and will take it into consideration as we continually strive to improve our products.
Regarding the delay in your shirt's arrival, we deeply apologize. We understand how disappointing it can be, especially when you're looking forward to wearing something special for an event. Please know that we are constantly working on enhancing our communication and shipping processes to ensure a smoother and more efficient experience for our customers.
We reached out to you through a separate email thread to address the issue with your skirt and top.
Once again, thank you for your feedback. It is essential in helping us grow and improve. We look forward to the opportunity to make your experience with us a more positive one.
Warm regards,
The Royal Codes Team
