Hi Hannah,
We're truly sorry to hear about your experience. It's far from the quality we strive for and we appreciate your feedback.
It appears there might be a manufacturing defect with your item. For this, we deeply apologize and we'd like to make it up to you.
We're committed to your satisfaction and are here to make this right. We reached out through email to know how you'd like to proceed.
Thank you for your understanding and patience.
“Smaller chests beware…
I’m a small b cup & this top moves while I’m wearing it. I feel uncomfortable needing to adjust it to ensure it stays in place but this is because I have a more petite chest size & smaller frame. I’m playing with different tie methods & tightness still, hoping I’ll find a winning option where I can be free to move around in it comfortably without worry. ;)”