Hello Ciara,
Thank you so much for your feedback and for taking the time to share your thoughts. We are pleased to hear that you are nearly in love with our top. We're sorry to hear, however, that the fit wasn't quite what you were expecting due to the addition of the hood.
Your experience provides us with important feedback which helps us to improve our products. It's our ultimate goal to ensure our designs meet the unique needs of all our customers. We value your input and we want to make it right for you.
To address your concerns, we have reached out to you via email to discuss your experience further and to explore possible solutions. We hope to turn your almost love into full love.
Thank you again for your review. We appreciate your support and your patience.
“I love how spacious the hood is (I wear my hair big sometimes and they don’t fit inside the hood) but not overwhelming. Nice soft material and I love how it looks feminine and sporty depending on how you tie it.”
Hi beauty,
Thank you for sharing your feedback about the top you purchased. We're glad to hear that you love the spacious hood, the versatile style, and how the material feels.
We would love to know if there is anything we can do to make it a 5-star product for you. Your feedback is important to us and helps us to continue improving our products and make your experience even better. Is there anything specific that you would suggest to improve the top, or any other aspects of our product line that you think we could enhance?
Thank you again for taking the time to share your thoughts with us, and we look forward to hearing from you soon. 💛
