“I really wanted to like this top, but had a couple of issues with it. The first was the crooked hemline in the front (this was easily addressed with customer service, who's been kindly assisting me with an exchange). I contemplated getting the same design in a size up (I got an S, and they run a bit small), but decided to try a different design instead. For reference, I typically get size S for the serpent tie tops, but found that tops that are less adjustable like the Chloe top fit better as a size M.
Anoter note was I personally didn't like the feeling of how tight the loop sat on my chest, and can't imagine me wearing it all day like this without feeling uncomfortable. It's a beautiful look and concept, but not for me.”
Hi love,
We appreciate you taking the time to share your feedback about the sizing. Every design has a slightly different fit, and we’re always working to improve based on feedback like yours.
We’re also sorry to hear about the loop detail feeling tight—it’s designed to provide support, but we understand it might not be ideal for everyone.
Thank you again for giving us a chance to make things right. We hope you enjoy your replacement piece, and we’re here if you need assistance with anything else. 💖
