Hello beauty,
We would like to offer our sincerest apologies for this being overlooked. We spoke with the team and made sure that all packages go through quality control to ensure that this does not repeat itself. Your happiness is our top priority.
We want to make things right with you and ensure your satisfaction. We sent an email to give you an update on the status of the shipment and to offer a gift for being patient with us throughout the process.
We look forward to hearing from you! :)
