“Would NOT recommend buying this item. It is too tight to go around even the smallest wrist. The clasp is very hard to link onto the braclet as the bracelet loops are very think and it's a real struggle to get it to fit in the clasp. This item is on sale for a reason, it looks beautiful but impossible to wear. I am still trying to return this item but as it was on sale this process is proving to be very complicated.”
Hi Jenni,
Thank you for taking the time to leave us a review.
We are sorry to hear you are experiencing difficulties with the sizing of your Andrea Bracelet.
We recommend measuring the wrist size before ordering a sized bracelet to ensure it will fit. Our sale items are non-refundable however can be returned for a store credit. Our Silver Support team have reached out to you with the next steps in returning your item.
- The Silver Collective Team
Hi Belinda,
Thank you for taking the time to leave us a review.
We are sorry to hear you are experiencing issues with your Andrea Bracelet.
Please reach out to Silver Support via email with your order number and images of the issue to submit a warranty claim.
online@thesilvercollective.com
“While I really enjoy several other products from TSC, and have multiple other bracelets from here, I thought it would be okay to get this bracelet in the same size as them (16cm) unfortunately for some reason this bracelet is a lot smaller than other 16 cm bracelets and is unwearable. I also can’t exchange it for another product without returning it and reordering as the 18.5 cm is out of stock”
Hi Brielle,
Thank you for taking the time to leave us a review.
We are sorry to hear you are experiencing difficulties with your Andrea Bracelet.
Our Silver Support team have reached out via email to assist you xx
