We're so so sorry about this mistake! We just contacted you via email and will be shipping you replacements right away. Thank you for leaving a kind review, regardless!
“Wow pleasently surprised the bathroom cleaner amazing smells great. The all purpose and dish soap work great as well. I love the fact that you get refill packets instead of more plastic containers. I actually really am content.”
“While I like the product, I have arthritis and cannot get the refills open. I had to cut with scissors and ended up spilling more than I managed to get into the bottles. I have one more refill order coming then I will cancel.”
Hi Julie - Thanks for your review and question! Yes - you can submit a refill customization request by filling out this form: https://www.threemain.com/pages/customize-a-refill-subscription
