“I like the design & material but the actual fixing is so very poor it has been taken for amendment which will prove expensive.
Will I purchase again? No.”
<div>Hi Christopher!</div><div>Sad to hear you received a bad copy. Although it has happened that a customer has received a bad copy like yourself, I'd say it's a rare thing, we haven't had many people contact us in this matter<span id="selectionBoundary_1526451948584_05008776208960053" class="rangySelectionBoundary"></span>. I wish you'd contacted us to complain about this as soon as you noticed the flaw. We usually make amends immediately if there's something wrong with the product. Please send an e-mail to info@tieroom.co.uk, referring to this thread, and someone will help you get a new bow tie, or a refund.</div><div><br/></div><div>apologies again for the faulty copy</div><div><br/></div><div>best regards</div><div>Anand, Tieroom customer service</div>