<div>Hi David!</div><div>I'm the one you've been in touch with - I sent you the self-tie when we talked, no idea what happened or why you didn't receive it. I'll take care of this straight away. So sorry about the wait. I can assure you this is not how things usually go down. The whole process is usually very smooth, easy, quick.</div><div><br/></div><div>please check your mail for tracking details</div><div>best regards</div><div><br/></div><div>Anand</div>
