We apologise that you have had damage to your order. We always aim to replace any damaged goods in a timely manner. If you could please contact our customer service team we would be happy to assist
We are very sorry for the delay you have experienced with your delivery. Unfortunately, much of the UK is experiencing drivers shortages and an increased number of deliveries at the moment, which is impacting our usual service level. We aim to resolve this as quickly as possible and apologise for any inconvenience caused.
“Ordered tiles from a sample and really pleased with the results. Used on flooring in en-suite bathroom and new utility. Bathroom was paired with ivory tile for a warm contrast. Loving the new look.”
“Great service, price and product.
Very helpful pre sales and follow up calls. I didn’t order a sample, but the pre sales call gave me all the information I needed and directed me to the photos on the site, which are very accurate. The tiles were delivered promptly. There were a very small number of replacements required due to breakage. A simple post sales phone call helped me get the order sorted out and delivered within 5 days of the first order arriving.
The quality of the tiles are excellent, especially for the price. They look fabulous down on my new kitchen diner floor and on the kitchen walls. I would absolutely recommend this company and the product. I would definitely buy from them again.”
