We are sorry that the tiles were not suitable for you.
All returns must be made to our Stoke On Trent distribution centre. I am unable to see we were contacted regarding a return of the items.
If we can assist further please contact us.
Regards,
“I was nervous buying tiles off the internet without seeing them. A good sample gave me confidence and the follow up call from the team to confirm my order was really useful!
The look is exactly what I wanted so pleased to have ordered”
“Not 10mm thick. Only 8mm so not as good a quality, soon chip when cutting and needed extra adhesive etc as did not reach required levels. Once down they do look nice though thanks to the skill of the tiler.”
We are pleased to hear you are happy with the installation.
Each tile is subject to specific tolerance in line with tiling standards, we are confident with the quality of the tiles and would not expect this to affect the integrity of the tiles.
If we can assist further please contact us.
Regards,
“I ordered a sample and it looks lovely.
I now need to decided which tile to actually order for my kitchen/garden room......there's just so much choice!”
“Very happy with both product and service. Tiles I purchased were of premium look/quality and came with a very reasonable price -- which was great for me as I have three rooms to tile.
Service was fantastic -- very accurate advice on stock and delivery time, very fast delivery, excellent packaging, and order tracking at all stages.
Highly recommend.
Fantastic expericence -- thanks a lot Mountain!”
“The look was just like the website as was the colour.Exellent communication by email on delivery and time of arrival.
I was pleased with the selection I made and would definitely buy from them again.The tiles we have used on are balcony and they look fantastic.”
