“I recently bought 90 tiles (10xpacks). I ordered these early for a bathroom refit. The tiles arrived by next day delivery which was faultless. They arrived mounted onto a pallet and shrink wrapped. I placed the pack safely until I was ready to use them, which was a couple of weeks later.
I unwarpped the plastic sheeting m broke into the 1st box to find the top tile broken/snapped in the corner, and all boxes had the same issue so I lost 10 tiles! The fault is due the tiles having a waxy substance on the underside which when stacked onto the pallet or prior causes the damage.
I didn't check the tiles on delivery because they were so well wrapped and I took in good faith all would be fine! So make sure you check every tile on delivery.
On a positive note the tiles look awesome when up.
Hope tile mountain are able to do something for a loyal customer who returned to them following previous purchases.”
“I have used these tiles in my kitchen and they look amazing!!! They look like very expensive tiles, great service and value, would definitely use Tile Mountain again. 10/10”
“I ordered these tiles after seeing a very similar product at a well known high street shop for quadruple the price. They had really good reviews so thought I would try them. I'm so pleased I did! They delivery people rang on the morning to let me know approximately when they'd get here and the tiles are beautiful! Would definately recommend :)”
“Awesome prices, exceptional customer service too, one box was broken in transit, got an immediate response to an email and a full refund once photo's were sent, great company to do business with.”
“Brilliant service and fantastic tiles (my bathroom looks great)! 3 tiles were broken in transit which can't be helped but Tile Mountain replaced them FOC with no problems. Will definitely use Tile Mountain again.”
“Ordered some samples first which arrived well packaged.Decided which I liked and used the calculator on the site to work out how many I needed. Telephoned to order the tiles staff very helpful and polite.Tiles again arrived no problems. Excellent service all round. Would definitely recommend.”
