“The tiles were average, however half of them was broken & even after I’ve emailed tile mountain, still nothing has been done there careless & aren’t bothered about sending more out they just expect you to buy more”
We are very sorry for the delay with your replacement order. This is due to a system error, that has now been rectified. You should hear from us shortly regarding the replacement tiles.
We have also issued a refund of the delivery fee paid on your original order to apologise further for this.
If there is anything more that we can do tom assist, please do not hesitate to get in touch on 01782 223822 or at customer.service@tilemountain.co.uk
Kind regards,
Joanna
“After my mistake in ordering the wrong tiles the
Girls helped me find the correct ones arranged for the collection of wrong tiles and delivery of the correct tiles all within 3days exceptional customer service. And tiles are lovely quality at very reasonable price. I will definitely be using tile mountain for my kitchen project.”
