We are very sorry to hear that you are not happy with the service or products. I can see that a refund was processed for you in full, and the order was returned to us. Please do not hesitate to contact us if we can be of further assistance.
“Tile Mountain website claims that these are 9.5mm thick. However, the actual package states 8mm. They also break very easily. Maybe ok for walls if you are careful but feel like these have been missiles by TM.”
“Had to order completely different tile as order the above tile twice and both times the tiles came different texture and really light grey nothing like the picture or previous sample ordered”
“Tile Mountain's service to us was outstanding. They were very cooperative even when problems were encountered. We are very happy with the service and will buy again. The tiles look amazing in our new en-suite. Very happy!!”
“An excellent quality tile at a superb price! Delivery was efficient and the tiles were very effectively strapped to a pallet to ensure very safe transit. An outstanding shopping experience from beginning to end!!”
“Purchased these for my kitchen floor. Look great. Very tough but my tiler didn't seem too bothered and it means they should be hard wearing.
TM service and delivery excellent, and great value for money. Recommended.”
