“Great service, only one broken tile, which was quickly replaced by customer service. Prompt service and good delivery. Very happy with the Skyros delft blue floor tiles, ordered another batch to complete my hallway.”
“I've ordered these tiles a number of times due to shortage from underestimating and was left by needing 1 specific pattern blend to pattern match. Tile mountain went all out to find that for me and sent without delay or delivery charge. Their service each time we've ordered has been prompt and impeccable. Samantha was who I was dealing with and performed brilliantly. Thank you Tile Mountain. Bx ps. I love the tiles too”
“i saw these tiles in a friends bathroom and loved them. The only supplier was Tile Mountain and I ordered them on line. I always feel nervous about ordering on line so I phoned the company first and to my surprise Customer Services answered the phone quickly, gave me re-assurance that they are a bone fide company so I ordered the tiles following this phone call. I was also worried about their kerb drop service but was told this is the way Tile Mountain deliver. I was worried the tiles would be left in a pile on the road but they were delivered on a pallet dropped by forklift on the roadside by my front door. I was then able to open the delivery and carry them in box by box which did take a bit of doing but as you can see from the photo was worth the effort.
One tile was broken but with the delivery printed on the label was clear instructions on how to claim replacement tiles, and once I had figured out how to photo/scan the QR Code by taping it directly onto the wall I was able to order my one replacement tile. It was delivered as promised the following day with free delivery and free replacement. once again I got worried and phoned Customer Services for reassurance and they answered the phone quickly and re-assured me my replacement order had been receieved and would be delivered free of charge and no extra charges. The replacement arrived as requested well secured in it's own box as shown in the photo.”
“I have put these tiles in my last four houses and the house sold immediately, the tiles being one of the points commented on by the buyer. They give you a feel good factor every day.”
