We are very sorry to see that the sample did not arrive with you.
We have looked into this and can see that the address on the order is incomplete, so we have contacted you to resolve this directly with you.
“I put these RAK slabs down over covid, creating a new patio that we have now spent so much time on. Recently I ordered a few more as I wanted to build an extra step. It was about 4 years between the two orders and they were still a perfect match, minus the dirt that the kids tend to track all over! Fortunately, they know how to work the brooms.”
“Very impressed with the overall service. (1) Select your 3 free samples ( totally free delivery by courier as well ) (2) ) Order via links in a follow up email (3) Palletised delivery to suit your needs. (4)Then it's down to the DIY. Great quality materials and easy to follow instruction and guidance. Would definately order again for my next project.”
We are sorry to see that you are unhappy with the colour of the tile.
We cannot see that you have been in touch to report this to us, and would always advise a customer to contact us as soon as a problem becomes apparent. However, if you did want to discuss this further with us, please contact us on 01270 340034 or email us at customer.service@tiles247.co.uk
“We used these to replace some pretty industrial-looking, thick concrete wall toppers in our back garden. The sample service was really helpful for choosing, and delivery was efficient and quick. Very pleased with the results. Before and after shots attached (yes, I still have to stain the decking but the wall looks loads better!).”
“The product is amazing and totally consistent across the batch. Very high quality and will look great when finished. The staff at the showroom were fantastic and incredibly knowledgeable and helpful. Delivery was very fast and bang on time. We will definitely going back for floor and wall tiles as the project proceeds. Highly recommended.”
