“I wasn't expecting such great tiles for the price. They're stunning and look fantastic on the floor throughout the house. Really easy to keep clean too so I'm very happy with my purchase!”
Our Palatina range is more than suitable for all residential floor areas once installed correctly. We would not expect the tiles to crack if the correct cutting materials are used during installation, and once they are secure. If we can assist further, please let us know.
“After a long time searching for the perfect bathroom floor tiles in local shops and online we came across Tile Mountain and found the prices unmatched elsewhere, so decided to order. We were a little sceptical about the quality because of the price, however they are absolutely stunning and look so much more expensive than they were!
The one and only thing that has led me to mark down a star is the delivery process. We had arranged the day for delivery and had booked the tiler for etc and had to reschedule as we were told the tiles had been delivered to a completely different depot. We were told they would arrive before 12pm the next day and this didn't happen either, they came in the evening and we had to pay tiler for wasting his time. This was quickly resolved by the customer service team which I am thankful for however this was the only part of the process that was fairly frustrating.
I would definitely use this company again, all I can advise is order further in advance of when they're needed and just find somewhere to store them.”
Thank you for your feedback. I would like to apologise for the issues that occurred on your order and the delivery. This is not a norm, and we do not expect this however pleased to hear our customer service team have resolved this.
“Brilliant service. I brought the palatina tiles and they look amazing - almost like real marble without the price and the maintenance. Would highly recommend this company for excellent service and quality products”
