“Absolutely appalling company. Goods didn't arrive, zero customer service, no calls back i had to constantly chase them, no interest in chasing the delivery even though it didn't arrive 3 days running. In fact staff told not to chase the courier by managers. Cost me 3 days money for men sitting waiting for a non existent delivery and Tile Mountain were not interested one iota in resolving the delivery issue. If i could give a minus star rating that would be too good.”
“Orded but was advised not enough in stock, waited for 4 weeks, to told its been delayed another 2 weeks, another 2 weeks past an being told they were on there was, then told manufacturer has not even made any more yet.”
We are sorry to see that you are dissatisfied with the service you have received, We are, unfortunately, only subject to some delays in production of this tile, and are sorry for any inconvenience that this may cause. If you wish to discuss this further, please give a member of our customer service team a call.
“The design is great, but I did order more as I thought I'd run out but didn't need them so after several attempts I received and email stating I can return them in the original packaging which they are, but would have to arrange for my own courier to collect and return as they do not collect the return and they are really heavy so I won't be ordering from tile mountain again”
“The design is great, but I did order more as I thought I'd run out but didn't need them so after several attempts I received and email stating I can return them in the original packaging which they are, but would have to arrange for my own courier to collect and return as they do not collect the return and they are really heavy so I won't be ordering from tile mountain again”
