“These tiles are absolutely stunning and look amazing in my bathroom. Unfortunately, some broke very easily when the (professional) tiler was cutting them, prompting him to ask me where I hadn’t purchased them. Luckily, he was able to use most of the pieces but a less experienced tiler would have ended up with a lot of waste. I noted they were handled without undue care by the delivery driver and now wonder whether this is what caused the damage.”
We are sorry to see that your tiler had some issues with these tiles during installation, and that our courier did not seem to take the care that we would expect during delivery. Had we been made aware of this at the time we would have been more than happy to assist with cutting methods or to investigate this further. However, if you do wish to discuss this any further still, please do give our customer service team a call.
“Tiles are beautiful, so happy with results. Even thinking of doing more areas I like them so much. Service was great from tile mountain. Would definitely buy from them again”
