“Unfortunately I can’t review my product as it still hasn’t been delivered despite being given 2 delivery dates so I’m very angry as this is 2 days I have had to take off work and stay in all day for a no show! As yet I still have no tracking information or correspondence as to why my order hasn’t being delivered .”
We are very sorry to see that your order has not yet arrived and that we have been provided incorrect information by our courier. We can see that we have chased this multiple times for you and have spoken to you today regarding this. A colleague is currently chasing this again for you but please do give our customer service team a call in the meantime if you wish to discuss this further.
“The tile themselves are of good quality and the appearance is exactly the look i was hoping for. Unfortunately, 16 of them were damaged on arrival ( the pallet collapsed in transit and they all slid to one side ) Price reduction taken. I have since found damage within the second pallet load. Project yet to be finished.”