“Item was damaged in shipping because titan didn't package it so fed ex shipped it back I called them they said they had to give me a refund so we started that process and I bought a new set that cost more money than the original set I bought it's been 3 weeks now and I still haven't gotten my refund for the original set and I've not accrued 16 dollars in interest on money that should have been put back on my credit card 2 weeks ago”
Hi, we apologize for the delay on the refund. We have checked and we received the return. I have gone ahead and endorsed this to Finance to follow up on the refund. It will be issued in 24-48 business hours and will reflect on your account in 7-10 business days. Please note: Our refunds are posted in your account to the original date of the order. Please reach us at info@titanbrands.com if you require further assistance.