Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. I reviewed your account and found that you bought a Scratch and Dent item. Scratch and dent items, however, are not eligible for returns or warranty claims. If you ordered the wrong frame, you may offer it online. If you think that you ordered the correct attachment and that we sent you the wrong frame, you can send us a photo for us to check. Please reach us at info@titanbrands.com if you require further assistance.
