“Ordered the 48 inch scratch and dent belts for my Titan finish mower.,the incorrect belts were sent. They did send a refund however I needed the correct belts.”
Hello, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I reviewed your account and orders to see if there was anything we could do to improve your situation. Unfortunately, I was unable to come up with a better option than the one we have presented, which is to keep the item and issue a refund. Please reach us at info@titanbrands.com if you require further assistance.
