“This is a great well made product. The packaging is not good. The pieces are wrapped in very thin bubble wrap and not secure in the box so while in transit it gets scratched.”
“The rack is exactly what I needed for a full set of dumbbells. But it arrived with some heave gouges in the shelving due to them being loosely packaged abs with less than ideal protection for the weight of the components.”
Hello, please accept our sincere apologies if the item arrived with some heavy gouges in the shelving. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.
“The rack came in a week. It took less than an hour to assemble. Two adjustable or 17mm wrenches are required. Washers and self-locking nuts give a tight grip. Assembled rack holds full set of 5-50lb dumbbell pairs.”