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Lat Tower | 10 - 300 LB Selector Reviews

4.3 Rating 115 Reviews
Read Titan Fitness Reviews

The Lat Tower is a space-saving strength trainer designed to build your back and shoulder strength. This high-quality stand-alone Lat Tower combines a lat pulldown and a low row position, making it a smart addition to any home or garage gym. With a 300 LB single-weight stack, you can efficiently perform various pulldowns, bent-over rows, seated rows, and more. It comes with a Lat bar and band pegs for added resistance training. Rest easy knowing the long-lasting design is dependable, so you can stay focused on meeting your fitness goals!

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Phone:

888-410-1503

Email:

info@titan.fitness

This would be a great piece of equipment, however, there are a couple of issues that need addressing. The foot plate for the low rows, has a threaded hold that is not machined correctly and I cannot attach the support bar, so no low rows for me. Also, the threading insert that holds the roller pads on for leg support popped right off as soon as the support bolt was screwed in. Now, there is nothing to hold the pad on and it works its way off. The smoothness of the pulleys is exceptional, but the Titan support staff is non-existent. I sent 2 detailed emails with pictures and got no response. I called the 800 number and waited for a return call on several occasions, but no response. Finally, I got a hold of someone and spoke to a person who was clueless on the workings of the machine. After I walked the support person through the issues with detailed information, she said she would immediately email me a form to fill out. She confirmed my email and we hung up. Days later, I have yet to receive an email. I expect more for a $2k purchase.
13 Helpful Report
Posted 1 year ago
Crate arrived quickly slightly damaged but all parts were there just a few scratches in powdercoat but nothing serious. Scrapped the crate that it came in after double checking inventory (big mistake) since it took up a lot of space in garage gym. After assembling I realized the guide rods are warped or bent but without the crate I couldn’t send it back so they said they would could possibly do a warranty claim. After multiple discussions with customer support providing them with video and photo documentation they agreed to do the warranty claim and send replacement parts but its 6 weeks later and still nothing. I’ve reached out many times since I get a response saying it’s been processed but no update on shipping out the part so buyer beware and definitely do not get rid of your packaging until you know it’s all good.
9 Helpful Report
Posted 1 year ago
This was a Black Friday purchase. Really enjoying the versatility this machine brings to my workouts. The shipment arrived 1 day early and the driver placed the crate in my garage. Assembly instructions are a PAIN!! I looked at a couple of YouTube videos. Make sure to separate all hardware!! Once fully assembled this machine checks all the boxes for functionality and price.
3 Helpful Report
Posted 1 year ago
Works great and fits perfectly into my garage gym.
Helpful Report
Posted 1 year ago
Delivered on time and in good condition. Assembly was a little difficult due to the assembly instructions. Happy with this machine overall. I think Titan should put out assembly videos like Inspire does. It would make things a lot easier.
1 Helpful Report
Posted 1 year ago
Quality control and accurate shipping of parts need addressed by management. They sent 2 of same pieces instead of 1 of each. Also 2 different parts of pieces that were machined/ made different supposed to be identical 1 had a defect but worked for now. They won’t replace unless a take hours now to take back apart now and take pictures. Was already inconvenienced by having to take pictures and wait on replacement of the 2 items shipped in error. They treat you as you are lying and want you to provide proof of their mistakes before they will replace bad / inaccurate parts along with the extra time you spend on assembly and time on phone with their customer service that appears to be contracted out. Very poor all around customer service practices. Understand mistakes and things can happen but very poor practice of handling and customer service. Seems like you are a inconvenience to them for their mistakes
9 Helpful Report
Posted 2 years ago
Hello Troy, please accept our sincere apologies for sending you the wrong part. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanfitness.com and reference PBR Amyra if you require further assistance.
Posted 2 years ago
I love the quality of this machine for its price and it’s certainly one of the good ones out there for a home gym. What i dont like however is that for the one I got, few parts were not machined properly and therefore I couldnt install such as the foot plate. The bolt couldnt fit so I was never able to install it and basically cannot use the row part of the machine properly. Plus they havent replaced the part for almost a month now. Good product but customer service
8 Helpful Report
Posted 2 years ago
Hello Keith, please accept our sincere apologies if a few parts were not machined properly. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order that was delivered on October 17, 2022. Please email us at info@titanfitness.com and reference PBR Amyra if you require further assistance.
Posted 2 years ago
Would definitely buy it again. The diagrams in the assembly directions are pathetically small and contain numerous steps for one diagram. Enlarge the diagrams for your customers titan
9 Helpful Report
Posted 2 years ago