Visit Product Page

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

Visit Product Page

Author didn't leave any comments.

1 Helpful Report

Posted 11 months ago

Latha Alaparthi

Verified Reviewer

Author didn't leave any comments.

1 Helpful Report

Posted 11 months ago

Dear Latha, Thank you for taking the time to review our Lamb bones. We understand that you have provided a 1 Star rating for the Lamb bones, and we would be grateful if you could provide us with more specific details on how we can enhance the quality of our Lamb bones. Your input is invaluable to us as we strive to meet and exceed our customers' expectations. If there is anything else we can do to enhance your experience with Saffron Alley, please do not hesitate to let us know. Thank you once again for choosing Saffron Alley, and we look forward to serving you with even better products in the future. Kind regards Saffron Alley Team

Posted 11 months ago

“I was expecting bones with marrow as shown in the pictures, but didn’t get any. Disappointed. However I have been contacted by Saffron and they have advised the next time I order bone marrow I should make it clear what I want and they will ensure that I receive it. Saffron Alley kindly refunded what I paid.”

4 Helpful Report

Posted 1 year ago

Dear Leila, Thank you for taking the time to provide feedback on your recent order of our lamb bones. We apologize for any inconvenience caused by receiving only the bones without marrow. Please note that we do offer specific cutting/trimming options on our basket page where customers can customize their orders according to their preferences. You can specify your requirements in the notes box on the basket page and we will do our best to accommodate your request. We have sent an email with our detailed resolution to you on an email. Once again, please accept our sincerest apologies for any trouble or frustration caused by this matter. If you have any further questions or concerns, please don't hesitate to reach out. We're always here to help. Kind regards Saffron Alley Team

Posted 1 year ago

Mahayno Mirza

Verified Reviewer

Author didn't leave any comments.