Thank you for choosing TrophySmack and for leaving a review!
Thanks for your patience on the arrival of your plaques. We strive to ship engravings together with every order, but on rare occasions, they do ship separately.
“Trophy came out great! Customer service was super quick and helpful in helping me confirm I entered the nameplates correctly. Trophy shipped within a couple days of ordering. League mates absolutely loved the trophy when I surprised them at draft! 5/5 stars!”
“Trophy is awesome and super easy to install! I had a shipping issue when sending the trophy off to our new champ, and in the process it was destroyed beyond repair. After all hope was lost I went about placing another order and the customer service in replacing the trophy was a 10 star experience. Jen helped me on the phone and made placing another order so seamless, I cannot give enough praise to her and the entire process. Will definitely be recommending this service to friends not only for the good quality of product, but also the ease in resolving my issue. It is hard to find folks that are easy to work with these days and it only took me 10 minutes between typing in the phone # and having my problem resolved!”