“The product was better quality than expected! Great value. There were some hurdles due to current situations and they were all handled and got the product. Definitely would rate the product very highly!”
Hello Nathan!
We truly apologize that you have received partial order at first.
And we thanked you for contacting us and letting us know.
We see that the rest of your order got delivered already.
We were hoping that you would understand that due to Covid Restrictions and with limited staff on floors, we are getting delayed in shipping out and responding immediately.
We will greatly appreciate it if you could somehow update your review and we promise to make things better in the future.
Thank you and we apologize for the inconvenience.
TrophySmack Support
“The custom ring was gorgeous! Gen in Customer Service was exceptional when the order was to be rushed through for a very special occasion. She made the day perfect!! Thanks to all!”
“It printed a white background on the logo which wasn’t there on review of the design prior to purchase. Not a terrible look, just not what I was expecting.”
