“I feel as thought there’s a marked difference in the quality of the product I received vs ones I’ve purchased in the past. I feel as though there’s a difference in the standard of product, the brush bristles feel soft and cheap, and my teeth don’t feel properly cleaned after use. The plastic cover that covers the brush head is certainly worse quality, the plastic is thin and easily breakable (mine already has). There’s now a gap at the back that was never there. This product is too expensive to arrive and then feel like bad quality in my opinion.”
Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you've encountered with your recent purchase. It’s concerning to hear that you feel there’s been a decline in the quality of the product, and we take such matters very seriously. A member of our team has reached out to you directly to address your concerns and to see how we can assist further.
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
Hi there! We're thrilled to hear that you're delighted with your new Sonic! Thank you so much for sharing your positive feedback. Your satisfaction means the world to us! If you ever need anything or have any questions about your purchase, please don't hesitate to reach out. We're here to help anytime.
