“Got replacement heads , my rewards are not working on my account so had to pay for delivery as no one came back to me on my email queries . I emailed more than once ?”
Hi Orla, we are sorry to hear about your recent experience. Could you please email info@spotlightoralcare.com and a member of our customer service team will assist you. The team would normally respond to email queries within 24 hours so may not have received your initial email.
Thank you for your feedback Robert. We deeply apologise for any inconvenience you've experienced regarding your review. To address this issue, please reach out to our customer service team at customerservice@spotlightoralcare.com. They'll be happy to assist you further right away. Your satisfaction is important to us, and we appreciate your patience.
Thanks for sharing your feedback Diana! It's great to hear that you find the product excellent overall. We're sorry to hear about the difficulty you've had with removing old heads. If you need any tips or assistance, feel free to reach out. We're here to help!
Hi Jan, we are sorry to hear you were unhappy with your purchase and that you needed to return this product. All Sonic Toothbrushes vary, our Spotlight Oral Care Sonic Toothbrush Replacement Heads are only compatible with the Spotlight Oral Care Sonic Toothbrush. If you need any help organising the return, please don't hesitate to reach out to our team any time and we would be happy to help out! We're sorry this happened, we hope you have a lovely week x
“Great to have a choice in color with the replacement heads when you are a couple.
But very disappointed that I have to order them online- when all the other accessories are available in stores.”
Thank you for your kind review and feedback Dorte. I can assure you we will work on this! We appreciate your support and custom, wishing you a wonderful weekend!
Thanks so much Maura for your kind review! So glad to hear that you're enjoying our toothbrushes and seeing improvements in your gum health! Our team works hard to provide efficient service, so it's great to know that we're hitting the mark for you! 💪 If you have any questions or concerns, don't hesitate to reach out. We're always here to help! 😊
