Hi Nicolette,
We value your feedback, and we're disheartened to hear about your dissatisfaction with our product. Our Customer Service team has reached out to you via email to address your concerns promptly. Your input is crucial to us, and we are committed to making things right to ensure your satisfaction.
“Not happy. Ordered as a gift for my daughter. Unfortunately the packaging is excessively branded, so no surprise when she answers the door to the courier.”
“They were very poorly made, the bristle came off and got stuck in my tooth , then the whole entire brush part came out of the handle, as I've always found spotlight products the best i was disappointed with these bamboo brushes , they were a free gift with my purchase .”
Thanks so much for your review Marie. Really sorry to hear about your experience with our bamboo brushes. That's definitely not up to our usual standards. We appreciate your loyalty and apologize for any disappointment. If you have any other feedback or questions, feel free to reach out. We're here to help.
