“My daughter absolutely loves this toothbrush and toothpaste. The timer on it is great for her and we never argue now over her having to brush her teeth. Really reasonably priced too for the toothbrush, the toothpaste a little less so but it will last ages. Highly recommend.”
We are so grateful for your thoughtful review! We’re delighted to hear that you had a positive experience with our toothbrush and service. Your kind words are incredibly motivating for our team. If there's ever anything else we can assist you with or if you have additional feedback to share, please feel free to get in touch. We're here and ready to support you in any way we can!
“Excellent! Lovely toothbrush, my daughter loves it.
Your customer service is exceptional - a special shout out to Fiona who was extremely helpful and understanding with a recent issue I had. Will continue to use and recommend Spotlight! Thank you!”
Your glowing review has made our day! We're so pleased to hear that you had a positive experience with our service. Your feedback means a lot to us and motivates us to continue providing excellent service. If you ever need anything or have further feedback, please don't hesitate to get in touch.
Thank you Suzanne for your positive review. We are pleased to know that you are very happy with your experience shopping from Spotlight Oral Care. Should you have any questions or need further assistance,, please feel free to reach out. We're always here.
Hi Nicola,
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“Purchased this for our 2 year old who was struggling to brush for a decent time with her manual toothbrush. This makes it more exciting for her and she loves brushing now :)”
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“Potential is great and my daughter loved using it the first few times. The timer is great for encouraging kids to brush their teeth for long enough. However once it needed recharging, it became a bit useless as it needs to be charged for 12 hours to get one use out of it which is a real shame. This is why I can’t give it more than 2 stars. Not sure if we have a faulty toothbrush. Hopefully that’s the case and we can get a replacement.”
Thank you for sharing your feedback with us. We're glad to hear that your daughter enjoyed using our toothbrush initially, and we appreciate your positive comments about the timer feature.
We're sorry to hear about the inconvenience you've experienced with the recharging process. This doesn't align with our standards of performance, and we understand your frustration.
It's possible that you may have received a faulty toothbrush, and we apologize for any inconvenience this may have caused. Please reach out to our customer service team, and we'll be more than happy to assist you in getting a replacement toothbrush.
Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to resolve this issue for you.
