“I bought this for my child with additional needs. Unfortunately the vibration effect is the exact same as any other electric brush available. I was hoping for a firmer more definite vibration but it is a tickle which is very triggering. I know each child is unique and different but disappointed I spent 50 euro on a brush that I bought for specific functions but using it now as a normal toothbrush”
We appreciate you taking the time to share your thoughts on our product/service, although we're disappointed to learn of your less-than-ideal experience. A member of our Customer Service team has contacted you via email to delve into your concerns and endeavor to rectify the situation promptly. Your feedback is invaluable to us, and we're fully dedicated to ensuring your contentment.
“Product is excellent. I had ordered 2 toothbrushed with the names engraved which didn't happen and is now annoying as both kids have the same toothbrush that cannot be told apart. I had told them their names would be on it. I think your website must not be able to handle more than one purchase with engraving on it. So disappointed but product is excellent.”
Thank you for your feedback and for praising our product. We're sorry to hear about the engraving issue and understand how frustrating this must be. We will look into this problem on our website. Please reach out to our customer service team, and we'll be happy to assist in resolving this for you.
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
Thank you so much for your review! We really appreciate your kind wordss! It's always great to hear how our product has made a positive impact on someone's dental hygiene routine, especially for a little one like your granddaughter. Thank you again for your wonderful feedback!
“Got this for my 7 year old. He wasn't great at brushing his teeth before this brush, now he loves doing it and is obsessed with charging it even though the charge lasts for ages!”
“Wanted to upgrade our electric toothbrushes. Well made and nice design but I think overhyped. It’s really just a vibrating brush. No one in my family could handle the vibrations though as so uncomfortably ticklish! Waste of money.”
Thanks for sharing your thoughts! We're sorry to hear the vibrations didn't work out for your family. It's all about personal preference. We advise sticking it out , as it can take a bit of getting used to. After the first few uses, you’ll be flying it! If you have any other questions or need assistance with anything else, feel free to reach out.
