Thank you for your feedback. We're sorry to hear that you're experiencing this issue. To better assist you and provide a solution, we recommend reaching out to our customer service team directly. It would be incredibly helpful if you could provide a brief video that demonstrates how you've attached the toothbrush head. This will allow our team to assess if there may be any issues with the attachment or if there is another concern causing the buzzing sound. We appreciate your understanding and cooperation in resolving this matter. Thank you for choosing our products.
“I absolutely love this toothbrush it's my second I renewed it the first one which I've had years off n on button is sticking so needed replacing so I took advantage of 50% off deal pleased I did very quick delivery well packed pleased I would recommend”
Thank you so much for the 5-star rating, Angela! I'm so glad to hear that you love the Rose Gold Sonic Toothbrush. We really appreciate your loyalty as a customer and your custom. Thank you again!
“So good. Love the toothbrush. Had a minor issue with it but the customer service is so so good compared to the market leaders - they fixed the issue instantly. No being on hold for hours!”
Thank you, Alice, for your 5-star rating! We're so glad to hear that not only are you enjoying the toothbrush, but also the customer service! We strive to ensure that all of our customers are taken care of quickly and effectively, so it's wonderful to hear your positive experience!
“Have been using for a week and my teeth feel more thoroughly cleaned. The high pitched whine on the clean & white settings takes getting used to and my teeth ached afterwards so I began to use sensitive setting - the whine on this setting isn't so loud. It's comfortable to hold and I like the fact that it pauses 4 times - recommendation is to brush each quadrant of mouth - until it stops after 2 minutes.
I'm certain my mouth and I will get used to using all the settings in time. That said, I'm very happy to have chosen it!”
Thank you so much for your kind review! It's fantastic to hear that you've been using your Sonic Toothbrush for a week and that you're enjoying it. We promise you will get used to the sensation this is completely normal, and are glad to hear that you're pleased with your purchase. Thanks again!
“I’ve never used an electric toothbrush before. I’ve always liked brushing my teeth with a manual toothbrush. However recently my dentist recommended that I buy an electric toothbrush. Now I’m aI’ve never used an electric toothbrush before. I’ve always liked brushing my teeth with a manual toothbrush. However recently my dentist recommended that I buy a electric toothbrush. Now I’m a convert.”
