Thank you so much for your lovely review! We appreciate your positive feedback and are glad to hear that your teeth feel really clean compared to a normal brush. Thank you for your support!
“So far, and sadly I am not enamoured of the toothbrush because, currently, I cannot use it because it is excruciatingly tickly. I was unaware of this when I bought it, but some other users on the internet also complained about it. Their advice is to persevere, which I may try to do.”
Thank you Martin for taking the time to leave us a review. We are very sorry to hear that you are not yet enamored with our sonic toothbrush. Some people do find a ticklish sensation when they first start using our toothbrush as the technology is reaching to areas in the mouth that may not have been reachable prior to using our sonic toothbrush such as below the gum line. Rest assured this sensation does not last long and you will eventually not feel any sensation when using this toothbrush. We would recommend that you use the toothbrush on the sensitive setting.
“So far it seems really good. The annoying thing about this company is they offer all kinds of discounts to get you to sign up but they are only on full price items. I can’t find even one full price item?”
Thanks for sharing your thoughts Lorraine! We're thrilled to hear you're enjoying our products so far. We understand your frustration with the discounts. Our team is always working to provide the best deals possible, and we appreciate your feedback. If you ever need assistance finding full-price items or have any other questions, feel free to reach out anytime. We're here to help!
“Great toothbrush. High quality and the best I've ever used. I would recommend it!
This is not the brands fault, but unfortunately but the delivery courier made a serious error with the delivery, so l would be reluctant to order again based on this.”
Thank you so much for your kind review and feedback! We are sorry to hear about your delivery experience, and we agree that it is unacceptable that such an error occurred. We understand the importance of quality delivery to ensure customer satisfaction, and we hope you will give us another chance to prove our commitment to ensuring an enjoyable ordering process in the future. If you ever have any trouble, please don't hesitate to reach out to our CS team any time! Thank you for your custom and support.
“So far so good. A little sensitive on my teeth with the first few uses, but that has settled quite quickly.
My teeth look brighter and healthier with the gum healthy toothpaste. Even my dentist has noticed a difference in my cleaning routine. Highly recommend,”
Thanks so much for your lovely review! We are delighted to hear that you got used to the sensation and are loving the sonic now. We really appreciate the review 💕
“An excellent product but it took me a few days to get used to it having used another brand for years. Really like the three different speeds. Also like its very sleek design and carry case.”
“Bought this toothbrush for my daughter as a Xmas present as my partner and I both have one and swear by them. They are simply the best. I've also ordered my son in law one now also so we are a Spotlight family :) The brush gives us all the closest you can ever get to a dental polish, they are fabulous!”
We're delighted to hear that you've made Spotlight a part of your family's dental routine! 😊 It's fantastic that you and your partner both swear by our toothbrush and that you've extended the joy to your daughter and son-in-law as well. Thank you Katrina!
