“Unfortunately I recieved totally different replacement heads! I like your products , but in Latvia there aren't replacement heads,so it's really bad:(( I think, if you sell some device you must also to provide the customs all necessary accessories for using! In Riga it's possible to buy it only in Stockmann shop, but there aren't anymore. I spent my time and my money by waiting your delivery , but result is null!”
Thanks so much for your review. I’m very sorry to hear about the mix-up with your replacement heads and understand your frustration. We strive to ensure that all our customers receive the correct products, and I apologize for any inconvenience this may have caused.
A member of our team has reached out to you to assist with resolving this issue. Please let us know if there’s anything more we can do to help.
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
We value your feedback, and we're disheartened to hear about your dissatisfaction with ordering sonic replacement heads. Our Customer Service team has reached out to you via email to address your concerns promptly. Your input is crucial to us, and we are committed to making things right to ensure your satisfaction.
