Thank you for taking the time to leave us a review. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with one of our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
“Have had this product for 10 months, use it 1-2 times a week, and it has already broken apart and no longer works. It's not very good quality. Would not recommend.”
Thank you for taking the time to leave us a review. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with one of our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
“Bought this to replace a waterpik flosser and such an improvement. Sleek design , 4 different heads and 3 different modes. Not sure I'll use the UV steriliser much but easy to override.
Great addition to my spotlight toothbrush.highly recommend”
Thank you so much for your positive review! We're delighted to hear that you're enjoying your new toothbrush and finding it to be an improvement over your previous flosser. We're thrilled to have you as part of the Spotlight family!
Thank you for sharing your feedback with us. We're sorry to hear about the issue you experienced with one of the heads. Our goal is to ensure your satisfaction, so please don't hesitate to reach out to our customer service team, and we'll do our best to resolve this for you.
Thank you so much, Abdulaziz, for your lovely review! We really appreciate your feedback! If you have any further questions or need any assistance, please don't hesitate to reach out to us!
“The flosser is brilliant, especially easy to keep clean if you live in hard water areas. Only 3 star because if you need a replacement tip you have to buy the whole pack of 4 different ones at £12 a pack. Unnecessary expense and not good for the environment. This needs to change Spotlight.”
Hi there, thank you for taking the time to send us your feedback. We are very sorry to hear you are unhappy with our replacement tips. I will make sure to pass your feedback on to our team for review as we can always improve and your feedback is truly valued. Please don't hesitate to reach out to us any time, wishing you a lovely day!
