“Flosser is a great piece of kit. Firstly I will say that I had a problem with the water tank, not fitting properly. However I got in touch with spotlight team and they promptly sent out a new one....works great and service 1st rate.
I have had other water flossers, which have broken on the water intake hinge, being a plastic hinge. This product has a reservoir that screws on....its a much better design. The flossers attachment heads are also great
Highly recommend”
“Very pleased with product. However, very difficult, I would say impossible to twist the tank on to the device as instructed. Having studied it, one needs to line up the two items at a particular spot and press together before twisting as threading in itself not reliable”
Thank you Mary for taking the time to leave us a review - we really appreciate your custom. If you are experiencing any difficulty with the product please reach out to our customer service team who will assist in any way they can.
“Floss action is great. Fitting on the tank/ screwing in on is a bit time consuming (threads not great). But a couple of minutes gets it on. Many thanks folks”
Thank you Carol for your lovely review - we are thrilled to hear that you love our UV Water Flosser just as much as we do. We will pass your feedback over to our product and development team regarding the fitting of the tank.
“Absolutely love my replacement UV Water Flosser. Thank you so much for your understanding and offer to replace my old one. I use my Water Flosser every day along with Spotlight Whitening Tootpaste & powder!”
Thank you Paul for your lovely kind review. Our customer service team were happy to help and we are thrilled to hear that you love our UV Water flosser.
“I’m really disappointed with this product. It’s not powerful and isn’t a substitute for flossing with tooth floss. It did not clean in between my teeth and my teeth did not feel as clean as they would after traditional flossing. This product is a complete waste of money and false advertising in my opinion.”
We are very sorry to hear that you are unhappy with our UV water flosser. This product is designed to target plaque, banish bacteria and stimulates gum circulation. If there is a fault with the device please reach out to our customer service team.
“The flosser id generally satisfactory, apart from the threading on the water container. It can take time to get a tight secure connection with the upper part.”
Thank you for your feedback! I’m glad to hear the flosser is working well overall. We appreciate you pointing out the issue with the threading on the water container and will take it into consideration for future improvements.
