REPAIRED COMPONENT Reviews

4.7 Rating 30 Reviews

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Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

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Gregory Kerbel

Verified Reviewer

“Short at tube socket was fixed properly and both channels sound very equal in strength.”

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Posted 1 year ago

Ira Dankberg

Verified Reviewer

“The sound of my Primaluna Dialogue HP is rich, warm and musical. The EL 34 tubes are integral to that character. Upscale replaced one tube that failed after 5 years and two weak tubes. The updated sound seems even more clear with greater detail resolution.”

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Posted 1 year ago

Edward A Tiesse

Verified Reviewer

“I am still getting static from the left channel. As a result, I can't use the Gold Lion tubes I purchased from you. There's no static when is use the stock tubes. I am really disappointed by this as I was looking forward to using different tubes with this amp.”

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Posted 1 year ago

ANDREW SMITH

Verified Reviewer

“The remote controlled potentiometer failed in my Prologue Premium integrated and I decided the best place to send it for repair was UPSCALE AUDIO. Sending an amplifier this heavy is not a small feat but UPSCALE received it without any shipping damage. !st attempt didn't go well so I sent it back with freight paid by UPSCALE. The 2nd attempt was successful and I'm using it now without issues. I will add that the service provided by UPSCALE was 1st class and I will continue to have UPSCALE "deal" with any issue I have with an audio component. Thank you, Andrew”

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Posted 1 year ago

Curtis Huffman

Verified Reviewer

“its perfect out of the box.”

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Posted 2 years ago

Bobi Hadzikimov

Verified Reviewer

Author didn't leave any comments.

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Posted 2 years ago

“Great product but would not work on my turntable. Wrong size. Sent back for refund”

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Posted 2 years ago

Gerry Silverman

Verified Reviewer

“Repaired my NEO under warranty. All went well and no problems now”

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Posted 2 years ago